PRIVACY POLICY
Effective Date: 04/30/2026
Redline Digital LLC (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website at redlinedigitalwi.com, our chat widget, and related communications.
1. Information We Collect
We collect the following information when you contact us, submit a form, or interact with our chat widget:
- Name (first and last)
- Phone number (mobile and/or landline)
- Email address
- Business name and website
- Information about your business, services, and marketing goals
- Messages and content you send us through the chat widget or contact forms
- Technical data (IP address, browser type, pages visited) collected automatically through cookies and analytics
We also collect information from clients under contract with Redline Digital, including business owner contact details, billing information, and authorized representative data.
2. How We Use Your Information
We use your information to:
- Respond to inquiries about our marketing services
- Provide account and service-related communications including SMS notifications, emails, and phone calls
- Deliver lead notification SMS messages to our contracted business clients regarding leads submitted through their websites
- Provide ongoing client services including reporting, campaign management, and account updates
- Improve our website, services, and marketing
- Comply with legal obligations
- Send occasional updates about our services (only with your consent)
3. SMS / Text Messaging
By providing your mobile phone number through our website forms, our chat widget, or by signing a Redline Digital services agreement, you expressly consent to receive SMS messages from Redline Digital related to your inquiry, account, or services.
Types of messages we send:
- Responses to inquiries submitted through our chat widget
- Account notifications and service updates to active clients
- Real-time lead notifications to contracted business clients (alerts when a new lead submits a form on the client’s website)
- Appointment confirmations, follow-ups, and customer care communications
Message frequency varies based on your interactions and account activity. Message and data rates may apply as charged by your wireless carrier.
To opt out of SMS messages at any time, reply STOP to any message you receive from us. Reply HELP for support information.
No Mobile Information Sharing: We do not share, sell, rent, or transfer mobile phone numbers or SMS opt-in data to third parties or affiliates for marketing or promotional purposes. Mobile information collected through our SMS opt-in process is used solely by Redline Digital to communicate with you regarding your inquiry, account, or services.
Information may be shared with subprocessors that support our messaging operations (such as our SMS service provider) solely to deliver messages on our behalf.
4. Cookies & Tracking
Our website uses cookies, pixels, and similar technologies to improve user experience, analyze website traffic, attribute marketing performance, and remember your preferences. We may use third-party analytics tools including Google Analytics and advertising pixels including Meta and Google Ads. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of SMS messages at any time by replying STOP
- Unsubscribe from email communications using the link in any email
- Update your contact information by contacting us directly
To exercise any of these rights, contact us at admin@redlinedigitalwi.com or 608-385-6092.
7. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After that period, we delete or anonymize the data.
8. Children’s Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect information from minors. If you believe a minor has provided us information, contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the most recent version. Continued use of our website constitutes acceptance of changes.
10. Contact Us
Redline Digital LLC 802 5th Ave S La Crosse, WI Phone: 608-385-6092 Email: admin@redlinedigitalwi.com Website: https://dev.redlinedigitalwi.com
TERMS OF SERVICE
Effective Date: 04/30/2026
Welcome to Redline Digital. These Terms of Service (“Terms”) govern your use of our website at redlinedigitalwi.com, our chat widget, and any communications you receive from us, including SMS messages. By using our website or providing your information, you agree to these Terms.
1. SMS / Text Messaging Program
Program Description
Redline Digital LLC operates an SMS messaging program to communicate with prospects and clients. The program supports two use cases:
- Customer Care: Responses to inquiries submitted through our website chat widget at https://dev.redlinedigitalwi.com, including replies to questions about our marketing services, follow-up on submitted inquiries, and related support communications.
- Account Notifications: Real-time lead alerts and account updates sent to Redline Digital’s contracted business clients (small business owners) regarding leads submitted through forms on the client’s websites, billing notices, and service-related communications.
Messages are transactional and service-related. We do not send promotional or marketing messages under this program.
How to Opt In
By submitting your mobile phone number through our website chat widget, our website forms, or by signing a Redline Digital services agreement that authorizes SMS notifications, you agree to receive SMS messages from us related to your inquiry, account, or services. Consent is not a condition of purchase.
How to Opt Out
You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation that your number has been unsubscribed.
Help
For support with our SMS program, reply HELP to any message, or contact us at 608-385-6092 or admin@redlinedigitalwi.com.
Message Frequency
Message frequency varies based on your interactions, account activity, or lead volume. You should not expect a fixed schedule of messages.
Message & Data Rates
Message and data rates may apply as charged by your wireless carrier. Redline Digital is not responsible for any carrier-related fees.
Supported Carriers
Our SMS program is supported on major U.S. wireless carriers including AT&T, Verizon, T-Mobile, and others. Carriers are not liable for delayed or undelivered messages.
Age Requirement
You must be at least 18 years old to opt in to our SMS program.
2. Website Use
You may use our website for personal, non-commercial purposes related to inquiring about or engaging our services. You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to any portion of the website
- Interfere with the website’s operation or security
- Scrape, copy, or redistribute content without permission
- Submit false or misleading information
3. Intellectual Property
All content on this website — including text, images, logos, branding, and design — is the property of Redline Digital LLC or its licensors and is protected by copyright and trademark laws. You may not reproduce or use this content without written permission.
4. Service Information
Information on our website regarding services, pricing, and availability is for general reference only and does not constitute a binding offer. Final pricing and engagement terms are provided in a written services agreement.
5. Client Services
Services provided by Redline Digital to contracted clients are governed by a separate written services agreement signed by both parties. These Terms apply to website and SMS program use only and do not modify the services agreement.
6. Disclaimers
Our website and SMS program are provided “as is” without warranties of any kind. We do not warrant that the website will be uninterrupted, error-free, or free of viruses. To the fullest extent permitted by law, we disclaim all warranties, express or implied.
7. Carrier Liability
Wireless carriers are not liable for delayed or undelivered SMS messages. Redline Digital is not responsible for any failure of message delivery caused by carrier-related issues.
8. Limitation of Liability
To the fullest extent permitted by law, Redline Digital is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or SMS program.
9. Privacy Policy
Your use of our website and SMS program is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Changes to These Terms
We may update these Terms from time to time. The “Effective Date” at the top reflects the most recent version. Continued use of our website or SMS program constitutes acceptance of changes.
11. Governing Law
These Terms are governed by the laws of the State of Wisconsin, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts located in La Crosse County, Wisconsin.
12. Contact Us
Redline Digital LLC 802 5th Ave S La Crosse, WI Phone: 608-385-6092 Email: admin@redlinedigitalwi.com Website: https://dev.redlinedigitalwi.com